Deliveroo vs Uber Eats. The ultimate battle. Which has better pay? better conditions? better shifts? Read this article to find out which company to sign up for.
Deliveroo vs Uber Eats
This really depends on the area you’re working in. If you’re in a really quiet area then Deliveroo is definitely the go to because of their pay per hour scheme. This means that even if you get no orders during a shift (which has happened to me loads of times), you’ll still be getting paid.
However, if you’re area is super busy or you’re working at peak times, then the Uber eats pay per drop fee will see you earning a lot more. Deliveroo also does a pay per drop in some areas, but it is less than Uber’s fee (£3.75 compared to £5), and Uber also offers a minimum hourly pay in some time slots (between £10-18 per hour). However, there is no tipping system through Uber, and although tips are rare, I have had £10 in tips from a 3-hour evening shift with Deliveroo. 👌
The startup fee is also lower for Uber cyclists. Uber charges £30 for their delivery bag (which is the only requirement for working), whereas Deliveroo now charges you £100 for the box, jacket and thermal bag (all of which are requirements for working).
At the moment I think that Uber is only available in London and surrounding areas, which does limit it as an option to riders, but it should be expanding to other areas in the country.
Support wise, I personally think Uber is better. The email support is much quicker (I would say only a third of my emails to Deliveroo even get a reply), but Deliveroo does have a well-delivered phone support.
The app experience is better for Deliveroo. The Uber directions can often lead you to the completely wrong location. Furthermore, Uber does not see the difference between cyclists and moped couriers, and so I have been directed onto a dual carriageway before during a delivery for Uber Eats.
So far Uber sounds like the best, but the problem is you have to have the orders coming in the first place to make the most out of it as a rider. Even though Uber might pay more per drop, you will probably get fewer drops per hour on average than Deliveroo. This means that you’ll actually have a higher hourly rate working for Deliveroo. This might change as Uber Eats gets more popular, but currently, it leaves the choice between the two companies as a very hard one for future couriers.