New Deliveroo Referral Fees!

Deliveroo have recently updated their referral fees. They’ve decreased them! Nooooooo!!! Here’s the latest from Deliveroo on the new referral fees for riders.

How do I refer a friend?

You can make extra money by referring your friends to come ride with us!

Share your code (available in the My referrals section of the app) and you can make up to £250 for each rider you refer, once they complete 20 orders. Your friend will also receive up to £50 after completing 20 orders.

These orders need to be completed within 90 days of your friend applying to ride with Deliveroo.

How much will I get paid for referring a friend?

The amount you receive is based on the city where you ride most (not the city where your friend wants to ride). It also varies based on the vehicle your friend wants to use. The referral fees can be found in the table below:

City Scooter/Car Cyclist
Aberdeen 150 50
Aberystwyth 250 100
Aylesbury 150 50
Bangor 150 50
Basingstoke 250 200
Bath 250 200
Belfast 250 200
Berkhamsted 250 100
Birmingham 250 100
Bournemouth 250 100
Bradford 250 200
Brentwood 250 100
Brighton 150 50
Bristol 150 50
Bury 250 200
Camberley 250 100
Cambridge 250 200
Canterbury 150 50
Cardiff 150 50
Chelmsford 150 50
Cheltenham 250 200
Chester 150 50
Chichester 250 200
Colchester 250 200
Cork 250 100
Coventry 250 100
Crawley 250 200
Derby 250 100
Dublin 150 50
Dundee 150 50
Durham 250 200
Edinburgh 250 100
Ellesmere Port 250 100
Exeter 250 200
Galway 250 100
Glasgow 150 50
Gloucester 250 200
Guildford 250 200
Harrogate 250 200
Hemel Hempstead 250 100
Hereford 250 200
High Wycombe 150 50
Hitchin 250 200
Horsham 250 200
Huddersfield 250 100
Hull 250 200
Inverness 250 100
Ipswich 150 50
Lancaster 150 50
Leeds 150 50
Leicester 150 50
Limerick 250 100
Lincoln 150 50
Liverpool 150 50
London 20 20
Loughborough 250 100
Maidstone 250 100
Manchester 150 50
Milton Keynes 250 200
Newcastle 150 50
Newport 250 100
Northampton 150 50
Norwich 150 50
Nottingham 150 50
Oxford 250 200
Perth- Scotland 250 200
Peterborough 150 50
Plymouth 250 100
Portsmouth 150 50
Reading 250 200
Reigate 250 200
Royal Leamington Spa 250 200
Royal Tunbridge Wells 250 200
Rugby 250 200
Salisbury 250 100
Sevenoaks 250 200
Sheffield 150 50
Shrewsbury 250 100
Slough 250 200
Southampton 150 50
Southend on sea 250 200
Southport 250 100
St Albans 150 50
St Andrews 150 50
Stirling 250 200
Stoke-on-Trent 250 100
Stratford upon Avon 250 200
Swansea 250 100
Swindon 250 100
Torquay 250 200
Watford 250 100
Winchester 250 100
Windsor 150 50
Woking 250 200
Worcester 250 100
York 250 200

 

When will I get my referral fee?

You’ll get your referral fee on the first fee date after the person you refer completes their 20th order within 90 days of their application.

 

Referral Terms & Conditions

Any rider (‘Referrer’) who refers a friend (‘Applicant’) to join Deliveroo will be eligible for a payment of up to £200 per bicycle rider* and £250 per scooter/motorbike/car rider once the Applicant has delivered 20 orders (‘Referral Reward’). The amount to be paid will depend on the city the Referrer and the vehicle of the Applicant.

Any Applicant who enters a valid referral code in their application form will be entitled to a £50 reward once they have completed 20 orders (“Applicant Reward”). The code must be entered into the application correctly by the Applicant in order to be valid as incorrect codes will not be recognised.

There is no limit to how many Applicants a Referrer can refer/ be paid out for if the appropriate criteria are met.

The Referral Reward and Applicant Reward will be paid on the next fee day following the date on which the Applicant completes its 20th order.

If the Applicant does not complete 20 orders within 90 days of application neither party will receive payment.

For both the Referrer and Applicant to receive their respective rewards, the Referrer must still work with Deliveroo and be able to receive orders when the Referral Reward and Applicant Fee become payable.

If the Applicant has previously worked with Deliveroo within the previous 3 months of their application date, neither the Referrer nor the Applicant will be eligible for any Reward.

The amount of Referral Rewards for both the Referrer and Applicant is subject to change at any time. The amount that will be paid for Referral Reward and Applicant Reward will be the amount that was advertised at the time the application was received by Deliveroo from the Applicant.

Is Deliveroo Dangerous?

Ok, so a few people have been saying to me: “I’d love to start working for Deliveroo, but it’s just way too dangerous”, and it really got me thinking on the topic. I think that it’s fair to say that in the urban hierarchy of the streets, Deliveroo cyclists are probably on the same level as pigeons. No-one likes us, and I’m pretty sure that taxi drivers and motorcyclists go out of their way to knock us down. To them, we are just a nuisance who is needlessly blocking up their streets and causing an increase in road traffic. Not only that, but the countless videos online of Deliveroo cyclists jumping red lights or going on pavements really doesn’t give us a good name.

Deliveroo does provide (ehem..”sell”) some pretty decent safety gear (see my article here). The jacket is almost fully reflective and makes you shine bright like a diamond at night. The back of the backpack is also completely reflective which is great for cars coming up behind you. Deliveroo does also provide (for free this time) a bike helmet and lights. I’ve gotta say though the lights are the worst I’ve ever seen; they are basically just a couple of LEDs strapped to a bit of rubber, and they’re hard to see even if you look directly at them. If I were you, I’d buy a proper set of lights from Amazon because they really do have the biggest impact in making sure people see you. Helmets are also super important (even though people give you the “statistics say you’re safer without a helmet”), and the only Deliveroo provides is pretty basic but it does have a light in the back which is pretty neat. The final thing that Deliveroo do to keep you safe is a lovely little “ride safe” email every now again.

I think Deliveroo do as much as they can to keep their riders safe, but they can’t do anything about the actions of other drivers. Because Deliveroo riders spent so much time cycling, other drivers presume them to be an excellent cyclist and almost immune to crashes. This means they will drive a lot more aggressively around them, putting them in more danger than other cyclists. I’ve personally had many risky situations on the road, especially around London which is notorious for its awful cycle safety.

You shouldn’t be put off cycling for Deliveroo because of the safety issue. If you are a confident cyclist then you will have no problems, and it’s a good idea to do a few daytime sessions at first to get used to the job before you move to evening sessions. Another thing is to never look at your phone while cycling, it completely takes your concentration off the road and leaves you extremely vulnerable. This will become easier as you do the job more often and so don’t have to rely on the app navigation to get you everywhere. Anyways that’s my piece, and I hope you have a great time cycling for Deliveroo!!

Deliveroo delivery
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Is Deliveroo a Good Student Job?

I reckon about 80% of all Deliveroo riders are between 18 and 22. A lot of those being students. This is just from the people I’ve seen and met as a Deliveroo cyclist myself.

The job definitely has its perks, especially if you’re a student, but there are some points which may make you think twice about taking up this job.

Deliveroo Rider as Student

Pros

As a student you have to go to lectures (or so they say…), which means a normal job just won’t fit into your schedule. This means you need to find a shift based job (such as a bar job or Deliveroo). Ok. You could get a bar job, which is good in the winter when it’s freezing cold outside, but I can tell you from personal experience that any hospitality jobs are pretty shit (I only lasted 3 weeks before getting fired 😂). You don’t get to pick your shifts and you’ve always got someone shouting at you. This is where Deliveroo really does shine. You never have anyone shouting at you. It’s literally you, your bike and some banging tunes. No one telling you to mop the floor for the fifth time or to hurry up. If you want to take Deliveroo slow, be my guest, and if you want to bosh out 6 deliveries in an hour, you can do that too (and you’ll be rewarded for your hard work). Did you ever have it in school where you’re doing a group project and some dickhead sits in the corner doing nothing but gets the same credit as you? That pisses me off. But with Deliveroo, you’re being rewarded for how hard you work, so there’s not test in the corner dragging you down.

Also, if you’re not feeling up for doing Deliveroo that night (i.e. hungover), then you don’t have to! Easy as that. Turn the app on when you want to work, and close it when you’re done. Flexibility is the greatest perk of being a Deliveroo cyclist, especially if you’re a student and your week changes the whole time.

Cons

Deliveroo is not all sunshine and roses. There is a gritty side. The thing is that because you’re being paid per delivery, you’re kinda fucked if no one orders food. This isn’t much of a problem at uni because your local zone is probably stuffed full of hungry students. But, if you’re at the University of Highlands and Islands, you’re in a bit of a pickle.

Winters are also a problem. It’s just so cold. And this is where the flexible work can come and hit you in the back. If it gets cold, you’re probs just going to stay in for the night and not work. Which basically means you’re not gonna work for the whole winter, and so you’re not earning money. Whereas with another job you have to go in, and so there no need for self-motivation to go out and work.

Anyway. In my opinion, Deliveroo is the best job you can possibly get as a Student. The flexibility and good pay are really what makes it shine. Also, even if you sign up, there’s no requirement to do any work. So you might as well sign up and then at least you have a fun job ready to go whenever you want! Check out my sign up link below to get a £50 bonus (after you complete 20 deliveries).

Deliveroo delivery
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Day in the Life of a Deliveroo Cyclist

10am: Wake up and make some breakfast. It’s pretty late but my shift isn’t till 11:30 so I’ve got time to kill. I open my laptop and sort out some admin before getting ready for the day.

11:15am: I start cycling to my zone centre. Because of how busy Deliveroo is, I didn’t manage to get a job in my local neighbourhood and so have to work in the next door zone. It’s a nicer area but it still takes 15 minutes to get there.

11:30am: Open the app and go online. I sit down on a bench in the “waiting area” with a few other cyclists and hang around for the deliveries to come through. 10 minutes gone and still no deliveries. 30 minutes now. 50. One hour has gone by and I’m thoroughly frozen and wondering why I ever signed up to this job. Then a delivery comes through for a Wagamummas. It’s a short ride but at least it keeps me busy. After I drop of the steaming ramen at the customer’s house, I check the delivery section of the app. They didn’t give me a tip. As usual.

2:30pm: After having completed a couple more deliveries I head back home. I make lunch and then chill out. The nice thing about being a delivery cyclist is you usually have the afternoons off to relax and meet up with friends.

6:15pm: Off I go again, ready for the 6:30 shift.

6:30pm: As soon as I turn on the app a delivery comes through. Helen wants a Caesar salad from Pret a Manger. I start powering and complete the order in 10 minutes. Another order comes through. One after the next and I can almost see the money towering up in front of me. I come to a junction and a white van swerves in front of me without indicating, causing me to almost fly over the handlebars and straight into it. Holy shit. Breathe. I take the rest of the route slowly and carefully. This time I’m picking up a Kebab from Soul Flame, but they say I’m gonna have to wait 10 minutes. After 15 minutes I’m pretty pissed off but they hand it over and I’m on my way again. This time I check the app and realise I’ve topped up £7 of tips. Nice.

9:30pm: I cruise back home whilst banging out the tunes. The night is still young and even though I’m exhausted I should be able to make some drinks. I think about what I’ve earned tonight: £7 per hour plus 10 deliveries plus £7 tips leaves me with a tidy £38 profit. That should be enough for a pint in London.

Day in the life of a deliveroo cyclist
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How much data does a Deliveroo rider need?

Seeing as your phone 📱 is always on and using your location during a shift, you might be wondering how much data you’re cracking through.

How much data does a Deliveroo rider need?

I would say that a typical Deliveroo rider would use about 2gb of data in a month. This includes all the data for your shifts (the odd evening shift and weekends) and while the app is running in the background when you’re not doing any orders.

For the more hardcore riders (people who are out delivering all day), I’d say this figure will go up to about 4gb of data a month. This is actually quite a lot when you think about it because this is just used on Deliveroo and doesn’t include any other personal uses of data. However, it should be covered by most phone contracts nowadays, so you’ll probably be fine unless you have the app running like 12 hours a day.

Deliveroo Interview
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How do I get more Deliveroo shifts?

UPDATE: Ok so they have just updated the whole booking system from Monday 16 October. Now, all bookings are made through the app (which is sooo much easier). You can book hour shifts from Monday at 15:00 (earlier for more dedicated riders) through the app for the following week. You can also select these shifts to be repeated, or just do them as one-offs. This also means you can now book shifts in any area you like, not just the one you were assigned to.

if you want more shifts then you have to apply for them. You can do this through staffomatic or send like a thousand emails to Deliveroo until they reply.

You have two different shifts: the repeat and instant. The repeat shifts are hard to get because they are permanent and you will always have them. To get these shifts you will need to get in touch with Deliveroo by sending them lots of emails. After a while, they should get back to you and you’ll have these shifts every week.

The instant shifts can be gotten by applying for them on Staffomatic. These shifts appear in green and have a number next to them showing how many spaces are available. You will need to frequently check Staffomatic if you want to apply for one of these.

Deliveroo Interview
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What to do if you can’t make your Deliveroo shift

If you’re not going to be able to make a shift, then you can make an absence on staffomatic. This is really easy and you always get approved. If you find out you’re not going to be able to make a shift only a few hours before, then you can phone up Deliveroo support and they’ll sort it out.

Can I miss a Deliveroo shift?

Yes. With the new booking system, it is extremely easy to miss a Deliveroo shift you have signed up for if you can’t make it.

Can I Miss a Deliveroo Shift?

All you need to do is go to your booking section within the app and unselect the shift. However, if you have previously selected this shift for automatic booking (where the app books the same shift again for you each week), this will be unselected as well. This is supposed to be a sort of “punishment” for missing the shift. You can cancel a shift anytime prior to it starting, there is no need to send an email or get in touch with the Deliveroo support system.

If you’re on the pay per delivery scheme, then this won’t apply to you. If you don’t feel like doing a shift then you simply don’t sign on, there is no minimum requirement to how many shifts you have to do.

 

Old system:

If you’re not going to be able to make a shift, then you can make an absence on staffomatic. This is really easy and you always get approved. If you find out you’re not going to be able to make a shift only a few hours before, then you can phone up Deliveroo support and they’ll sort it out.

I find Deliveroo are extremely relaxed about people not making shifts, and they might not even bother phoning you up the next day if you miss one without telling them. I would just pop an absence request though because it’s so easy and makes it easier for everyone.

If you’re on the pay per delivery scheme, then this won’t apply to you. If you don’t feel like doing a shift then you simply don’t sign on, there is no minimum requirement to how many shifts you have to do.

Miss Deliveroo Shift
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Can I leave my Deliveroo shift early/arrive late

Yes. You can leave your shift early, arrive late and take breaks in the middle…up to a point.

Can I leave my Deliveroo shift early?

Your contract states that you have to spend 80% of your shift online, which means that it’s possible to leave a 3-hour shift 36 minutes early and you’ll still get paid for the three hours. Many a time have I snuck away early because I couldn’t sit around any longer freezing my balls off while I waited for orders. I wouldn’t push it too much though because they do pick up on this and will get in touch with you if you do it too much (and maybe even fire you).

This 36 minutes will apply throughout the whole shift, so if you take a 5-minute break to go for a whizz, this is taken out of the 36 minutes. Bear in mind, when I mean break I mean actually turning the app to offline mode. If you want to have a break you can easily just spend a little longer hanging around at the restaurant or customers house; if you keep the app still online, you’re technically still working (although they call it ‘standby’).

Deliveroo Interview
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For riders on the pay per drop scheme, this doesn’t apply to you. You are able to log on and off of the app whenever you see fit because you are not being paid to be on standby. This scheme is great for people who don’t know what hours they can make, and also for lengthening shifts when the orders are firing off. I used to do pay per hour, and I remember getting pretty pissed off when my shift finished at 9:30 on a Saturday night and I still felt like I could double my orders.

BUT IF YOU LEAVE A SHIFT EARLY YOU WILL NOT BE PAID FOR THE TIME YOU MISSED! When you receive your invoice, Deliveroo has the data of the time you logged in and out of your shift. They will round the time you did to the nearest 6 minutes and then only pay your hourly wage up to that time.

Do you still get paid if you get no Deliveroo deliveries?

If you’re on the pay per hour system, then you’ll get paid £7 per hour no matter how many orders you complete. The first shift I did, I didn’t get a single order.

But…on the pay per drop scheme you’re only being paid for the orders you complete. So if you don’t do any orders, then you ain’t getting money.

This has caused quite a lot of controversy, with many people claiming that they’re now being paid less than minimum wage.

A documentary was made by BBC 3 on Deliveroo and the ethics of the gig economy. Watch it on youtube.

I personally think that Deliveroo is not designed to be a full-time job, more of a flexible side-job. The most important thing is that you can sign on whenever you like and earn some cash, and so it’s understandable why Deliveroo doesn’t want to be paying loads of riders just to be sitting around. The only times where you can make good money are at meal times, which is when most people have finished work anyway, and so it works well as a side-job. As soon as you start trying to work full time, you’ll realise that you won’t be able to make much at conventional times (such as mornings and afternoons). It also encourages the system to become more efficient, and rewards riders to complete deliveries faster so they can earn a higher “per-hour” equivalent. The most I’ve earned was £16 per hour, which is actually extremely good and does average out for the day.

If you look at any other bike messenger company around the world (e.g city sprint or Absolutely) you can see that they’re on a pay per delivery basis as well (a much lower fee of sometimes £2.50 per delivery). This means that it’s completely normal for a delivery company to use this sort of pay system, and if it’s worked for them, why shouldn’t it work for Deliveroo?

Deliveroo delivery
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